Rate Parity 101: Stop Getting Undercut

A quick audit and playbook to align totals across channels and protect rank & margin.

What Parity Is (and Why It Matters)

Parity means your publicly available rates and totals are consistent across channels. When a reseller undercuts you, you lose sort position, trust, and net revenue—even if occupancy looks fine.

Run a 10-Minute Parity Audit

  1. Open an incognito window; search your property and 2–3 future dates.
  2. Check 3–4 channels (incl. metasearch). Compare final totals, not just base rate.
  3. Screenshot any undercuts: channel, date, room/unit, total price.
  4. Repeat for mobile (some leakage is mobile-only).

Fixes That Work

  • Tighten wholesalers: restrict redistributors; remove if chronic leakage persists.
  • Align fees/taxes: mismatched cleaning or resort fees look like undercutting to guests.
  • Use fences: if discounting, fence to LOS/mobile/geo—avoid open public cuts.
  • Close gaps fast: match publicly for the affected dates, then pursue the source.

Ongoing Monitoring

  • Weekly spot checks (desktop + mobile) for the next 6–8 weeks.
  • Event periods: daily parity glance 14–30 days out.
  • Keep a simple log with screenshots and actions taken; patterns reveal the real culprit.

Quick Checklist

  • ✅ Totals aligned across top channels.
  • ✅ Fenced promos instead of public discounting.
  • ✅ Wholesaler terms reviewed; redistributor leakage addressed.
  • ✅ Weekly parity audit scheduled.

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Talk To Us

Tell us about your property and what you want to improve. We reply within 24 hours.

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